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Satisfaction Guarantee

🐾 Our Satisfaction Guarantee

At LEVY PAW, your happiness (and your pet’s tail wags) mean everything to us. 💛

We pour love, care, and quality into every shirt, hoodie, and sweatshirt — because pet lovers deserve apparel that feels as good as it looks.

30-Day Satisfaction Guarantee

We proudly stand behind our products. If something’s not right, we’ll fix it.

If your order arrives damaged, has a print or quality issue, or you’re just not feeling it — contact us within 30 days of delivery and we’ll make it right with:

  • A free replacement, or
  • A full refund — whichever you prefer.

📬 How to request help

Just email our team at support@levypaw.com with:

  • Your order number
  • A short note about the issue
  • Clear photo(s) if there’s damage or a misprint

We typically reply within 24 hours. 💌

📝 Good to know

  • Personalized / custom items are made just for you — but if there’s a printing issue, defect, or damage, we’ll absolutely replace or refund it.
  • Normal wear from washing, or sizing issues after wearing, aren’t considered defects — but we’re always happy to help with sizing before you buy. You can view our Size Guide here.
  • All claims must be made within 30 days of delivery so we can take care of you quickly.

💛 Why pet lovers trust LEVY PAW

  • Soft, cozy apparel made for dog & cat people
  • Thoughtful personalization (names, breeds, etc.)
  • Real human support — fast, kind, helpful
  • 5% of profits donated to help rescue and shelter pets in need 🐶🐾

Shop with confidence. We’ve got your back (and your hoodie). 🐕💖

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