Satisfaction Guarantee
🐾 Our Satisfaction Guarantee
At LEVY PAW, your happiness (and your pet’s tail wags) mean everything to us. 💛
We pour love, care, and quality into every shirt, hoodie, and sweatshirt — because pet lovers deserve apparel that feels as good as it looks.
✅ 30-Day Satisfaction Guarantee
We proudly stand behind our products. If something’s not right, we’ll fix it.
If your order arrives damaged, has a print or quality issue, or you’re just not feeling it — contact us within 30 days of delivery and we’ll make it right with:
- A free replacement, or
- A full refund — whichever you prefer.
📬 How to request help
Just email our team at support@levypaw.com with:
- Your order number
- A short note about the issue
- Clear photo(s) if there’s damage or a misprint
We typically reply within 24 hours. 💌
📝 Good to know
- Personalized / custom items are made just for you — but if there’s a printing issue, defect, or damage, we’ll absolutely replace or refund it.
- Normal wear from washing, or sizing issues after wearing, aren’t considered defects — but we’re always happy to help with sizing before you buy. You can view our Size Guide here.
- All claims must be made within 30 days of delivery so we can take care of you quickly.
💛 Why pet lovers trust LEVY PAW
- Soft, cozy apparel made for dog & cat people
- Thoughtful personalization (names, breeds, etc.)
- Real human support — fast, kind, helpful
- 5% of profits donated to help rescue and shelter pets in need 🐶🐾
Shop with confidence. We’ve got your back (and your hoodie). 🐕💖
Browse Bestsellers →